Contact All Nippon Airways Customer Service
All Nippon Airways Phone Numbers and Emails
Toll-Free Number:
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(800) 235-9262Japan or the U.S. 7 days/week
Customer Service:
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(800) 262-2230U.S. Toll-free
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(310) 782-3011U.S. Сharged
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+8 157 002 9701ANA Airport Support Inquiries
All Nippon Airways Email:
anag_infosec@ana.co.jp
Privacy Inquiries
Contact Information
All Nippon Airways Website:
All Nippon Airways Help Center:
Corporate Office Address:
ALL NIPPON AIRWAYS CO., LTD.
Shiodome City Center, 1-5-2 Higashi-Shimbashi, Minato-ku
Tokyo,
Tokyo
Japan
Other Info (opening hours):
Additional Fax Number:
Within Japan: +8103-6741-8710
Hours:
8:00 - 19:00, 22:00 - 8:00 (Japan Standard Time)
Other Lcoation:
ANA Customer Relations and Services
21250 Hawthorne Blvd., Suite 200
Torrance, CA 90503
Fax:
+810120-029-366
How Good is All Nippon Airways's Customer Service?
Summary of All Nippon Airways Customer Service Calls
3.9K
TOTAL
CALLS
CALLS
08:49
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call All Nippon Airways?
Request for Information Question:
- “Question not covered”
- “Want to check seats for a flight”
- “Vegetarian meal request”
Return/ Replace Question:
- “Change flight”
- “Change date”
- “I would like to change flight or cancel the flight”
Activation/ Cancellation Question:
- “Cancelled flight”
- “Talk to agent to cancel reservation”
- “Red flight cancellation confirmation on fly UA7988 from HKG to NRT due to typhoon”
Product/ Service Question:
- “Problem with connection”
- “Food request”
- “I'm not sure I can reach my connection flight”
Refund Question:
- “Refund for a cancelled flight”
- “Refund/ Rebook”
- “Refund”
Payments and Charges Question:
- “Change payment method”
- “J'ai besoin mes billets davion”
- “Why charge me $1000”
Shipping and Delivery Question:
- “Trying to solve a problem on airlines but can’t never get ahold of them United airlines can’t get them neither it’s said the money you pay and can’t get nobody”
- “Need to get the box dimension for international travel”
- “Tracking lost luggage”
Staff Question:
- “Customer Service”
- “Wheelchair service request”
- “I took flight from Calgary to Narita and came back same route. Your services were excellent.I only upset was the flight you booked for me from Vancouver to Calgary. I had to wait 7 hours that Iit never happen before.”
Account Question:
- “Reset Web page password”
- “Account number”
- “Check the mileage balance”
Cards Question:
- “Asking About cdc card”
- “Lost Ana Visa card”
- “To update my name on my Ana mileage club card”
Website/ Application Question:
- “Where to find AFA application form or link”
- “Website won't let me join mileage club”
Other Question:
- “Denied entry to USA”
- “Want to know regarding transit visa”
- “Want to know about flight and visa”
Compare All Nippon Airways To
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All Nippon Airways